Questions people ask about shopping here.

Jourts is an online grocery store serving Karachi. You can browse and buy the way you would at any grocer's site, and it's also where we run Stu, our AI shopping concierge, on a real catalog and a real checkout.

Stu is the AI concierge you can chat with from any page on this site. Tell it what you're cooking, or what you need for the week, and it finds matching products from the Jourts catalog and adds them to your cart for you.

Yes. Products, prices, and stock are pulled live from our catalog, and orders placed here are real orders. We built the whole storefront so people could see Stu working end to end, not just described.

Open the chat from the widget on any page and describe what you want in plain language, for example "biryani for six" or "a week of easy dinners." Stu matches your request to products in the catalog and builds a cart, which you can review and adjust before checkout.

Yes, the full catalog is browsable and searchable on its own. Stu is there for when you'd rather describe what you need than search for it product by product.

Stu is matching your request against thousands of catalog items and putting together a real cart, not just generating text, so a reply can take a few seconds longer than a typical chatbot.

Occasionally. Stu works from product titles and catalog data, so an unusual request or an oddly named product can lead to a mismatch. Everything Stu adds lands in your cart first, so you can review, swap, or remove items before you pay.

We currently deliver across Karachi.

All prices on Jourts are in PKR, shown on the product and in your cart before checkout.

Open Stu from the chat widget and ask about your order, or use the Track order and Contact Stu links in the footer.